I can’t thank you enough for our lovely wood burner. From the very first conversation to the finished product, everything was a pleasure to deal with this Company. They were reliable, efficient and the installers were extremely friendly and left the room so clean and tidy. The communication was excellent from start to finish. You provided a first class service from start to finish and recommend anyone looking to buy a burner to visit their lovely showroom.
Thanks so much.
2nd June 2017
More than met my expectations. From the service at the showroom to the survey to the installation I have been very impressed at every stage. Highly recommended.
Chris Taylor – Rochester.
We are delighted to be able to write and say how pleased we are with the recent installation of our Hamlet Hardy 4 stove.
Having had no previous experience of such a venture, the information and advice given prior to deciding to go ahead was most welcome and reassuring. The installation itself appeared to go well and run smoothly, both fitters being thorough, clean, considerate and polite in all that went on.
We will have no hesitation in recommending your company – The Stove and Fireplace .
Many thanks guys for a job well done.
Mr. and Mrs. Watmore, Kings Hill.
So glad I found these guys thanks to a recommendation from a friend. Quick to respond, really helpful and got everything done that I needed at a great price. Ben could not have been more accommodating and I’ll have no reservations in recommending The Stove and Fireplace to friends and family. Thanks so much!!
We just wanted to write and tell you how delighted we are with our new Burley Stove as it has transformed our living room.
Thank you for your professional and expert advice which ensured we chose the right stove to meet our needs and budget. We were particularly impressed with your product knowledge. Please can you also pass on our thanks to the fitters who worked hard to get the installation completed in a timely fashion and with the minimum of disruption to our household. They were technically skilled and have completed the work to a very high standard and were friendly, reliable and trustworthy too.
We appreciate the excellent customer service which we have received and it really has been a pleasure to do business with you. We would have no hesitation in recommending your company to our friends, family and neighbours.
Just a note to say that we are really pleased with our Burley stove that was installed in December. It wasn’t an easy fit but your fitter did a really good job and kept us informed as the work progressed.
Thanks for your help and advise and we wouldn’t hesitate to recommend your service.